Article 1. Returns
Article 2. Payment
Article 3. Shipment
Article 4. Liability Tim's Militaria
Article 5. Liability buyer
Article 6. Sender adress
Article 7. Originality of the item(s)
Article 8. Cancel order
Article 1:
The buyer can only return the item(s) if the item(s) that were sold by us as original turns out not to be original. Return item? After your order has been delivered you can return the purchased item(s) within 3 days, please contact us to discuss the return.
Article 2:
Payment must be made by PayPal, bank transfer or upon collection of the item(s). Customers ordering from the Netherlands are asked to pay by bank transfer. Customers ordering from countries other than the Netherlands are asked to pay via PayPal.
Article 3.
Shipping will be done by PostNL or DHL with track and trace. Insurance is not included as standard with shipping, this can be purchased separately. Shipping to countries outside the EU (Europe) is not possible due to customs and the possible ban on military items including the 3rd Reich. Most orders are shipped within 3 days unless otherwise stated.
Article 4.
Tim's Militaria is not liable for any damage or loss of a shipped item. However, Tim's Militaria is liable for selling non-original items as original (See article 1 for more information)
Article 5.
The buyer is liable for the damage and/or loss of a shipped item. This falls under 'shipping at own risk'. For a product that is shipped insured and arrived broken or has been lost, Tim's Militaria will contact the shipping company (in this case PostNL or DHL) to see what can be done and what the possible compensation is.
Article 6.
The address noted on the package as the sender is NOT the location where the items are stored.
Article 7.
All items offered on our site are original (unless otherwise stated) The items offered are checked for originality before they are put up for sale. If anything has gone wrong with regard to the originality, the purchased item(s) can be returned.
Article 8.
After placing an order, the order must be canceled within 3 days. If the package has already been shipped within 3 days, the order cannot be canceled. Please note: Most packages are shipped within 48 hours.
Questions? Feel free to send us a message with your question; we're happy to help!